Shipping and Returns
DELIVERY TIMES
Cairo and Giza 2-3 working days | Egypt Governorates 3-5 working days | Worldwide Orders 7-10 working days.
*Delivery times may increase during holidays and special occasions.
*Send us a Direct Message on Instagram for same-day delivery options within Cairo and Giza.
DELIVERY COSTS
Cairo and Giza 90 EGP Flat Rate | Egypt Governorates 100 EGP Flat Rate | Worldwide Orders Upon placing your order online, you will receive a follow up message from our team with the cost of shipping calculated by the global courier depending on your location and the weight of your parcel.
CONFIRMATION OF ORDER
Upon placing your order, you will receive a call or message within 24 hours from one of our sales members to confirm your order! Feel free to cancel, modify, or ask any questions about your order before it is sent out with the courier!
RETURN AND EXCHANGE
We want you to love your products! To wear them often, wear them proudly, and wear them out! If you don't see yourself doing so, for whatever reason, we can return or exchange it for you...
You may apply for the exchange of your product provided it adheres to the following conditions:
1. Your product is in its original condition, unused, and with its tags and tickets.
2. Exchanges are allowed within 14 days of you receiving the product. Sale items must be exchanged within 7 days.
3. You will be responsible for covering the cost of return shipping from and back to you by courier.
*If the item reaches you with a defect, please be assured we will exchange or refund it for you promptly with no delivery fees.
*Please note that due to logistical limitations, exchanges and refund policies do not apply on International orders.
To apply for exchange, please DM us on Instagram, call or WhatsApp us on (+2)01004550550, or email contact@shoplaboga.com with your order, address, and reason for exchange. We will promptly send you the courier to pick the package up and begin the process of exchange or refund. Our sales team will follow up with you personally until the process is complete!